Australian manufacturers of Reverse Osmosis and associated Water Purification equipment.
Frequently Asked Questions
Are your desalinators easy to operate?
Yes. Our units are relatively simple in design and minimal instruction is required, although some mechanical knowledge is helpful..
Do your desalinators have safety features?
Yes. All Citor desalinators are fitted with Industry-standard safety features, including low feed pressure, cut-out switch, and electrical overload devices.
How much does it cost to run a desalinator?
Operating a desalinator is relatively inexpensive. Around 95% of the running costs are for the electricity used.
Are your desalinators covered by warranty if something goes wrong?
Absolutely. Our desalinators and all Items included with the desalinator are covered by our warranty period of twelve (12) months.
How often do I need to service my desalinator?
It depends on the amount of duty (or usage) of your desalinator i.e. if your desalinator is constantly in use. We recommend that you service your desalinator (check pump oil, filters etc.) each week. You can contact Citor for further advice about servicing your desalinator.
Now that my desalinator is running – is the water produced safe to drink?
Yes. The water produced by your Citor desalinator is better quality than the water obtained via major metropolitan water supplies throughout Australia.
I would like fresh drinking water for my home – can you help?
Citor manufactures desalinators for domestic use, however they are not under-the-sink, small capacity units.
What are the other types of desalinators that Citor manufactures?
We manufacture desalinators suitable for brackish water and desalinators for mains or low salinity water, as well as high purity applications. We can also offer UV sterilisers and other accessories.
What is Osmosis?
Osmosis is a natural process discovered more than 200-years ago and is common in many plant and animal membranes.
Osmosis can be defined as the spontaneous flow of a liquid from a dilute solution to a highly concentrated solution through a semi-permeable membrane, which allows the passage of solvent, but not that of dissolved substances.
In the case of aqueous solutions, water flows from one side of the membrane to the other until a differential pressure is built up, which prevents a further flow of water. The pressure, which has been reached, is equal to the osmotic pressure of the concentrated solution.
Osmosis is a reversible process. If the concentrated solution is subjected to an external pressure, which is higher than the osmotic pressure, the water flows in the opposite direction. This represents reverse osmosis. In this way, pure water can be expelled from an aqueous solution by mechanical work.
Our Reverse Osmosis systems feature large areas of synthetic sheet membrane wrapped in a spiral and inserted in a pressure housing – this is called a membrane module. Water is pumped into the module of a fixed rate and pressure. A percentage of the volume passes through the membrane and is collected as fresh water – the remaining water flowing over the membrane surface, carries the excess salts, and impurities to waste. This action prevents the membrane surface from fouling.